FLOW FAQ

Prize Pick-up Rules and Directions

Driving Directions

FLOW 93-5 is located at 299 Queen St. West on the south side of Queen St, west of University Ave between Duncan and John Streets.

How long is the Waiting Period?

The waiting period to win again on FLOW 93-5 or at FLOW935.com is three (3) months from the date of winning, regardless of the prize and its value.

Subway Directions

If you’re traveling by subway, get off at the Osgoode stop and walk about one and a half blocks west on the south side of Queen Street until you reach the CTV parking lot. The Shipping/Receiving desk is located through the parking area at 299 Queen Street West, Toronto, Ontario.

When Can I Pick Up My Prize?

Monday to Friday 8:00am to 6:00pm

FLOW 93-5
299 Queen Street West
Toronto, ON M5V 2Z5
Contest line: 416-870-1935

contest@flow935.com

If you have won a prize

Please call 416-870-1935 and ask for FLOW 93-5 Promotions. Please state your name and prize or contest you won. The FLOW Promotions dept will let you know if your prize is ready for pick up. Thank You.

Where can I find your contest rules?

The eligibility rules and specific details for FLOW 93-5 promotions and contests may vary. So please refer to the official contest rules posted online at FLOW935.COM for any particular contest FLOW 93-5 is running. You can find a copy of our general contest rules by clicking the 'General Rules and Regulations' button at the top of this section.

On-Air Contest Rules

On-Air Contest Rules

• No purchase necessary. The contest runs at such time as is indicated on-air by the program host at the applicable radio station on which the contest airs (the “Station”). The caller who places the call received in the position indicated by the program host (for example, the 8th caller) and who correctly answers the mathematical skill testing question posed by the Station representative will be eligible to win the prize. In the event the entrant is outside of the local calling area, standard long distance rates as charged by the entrant’s long distance service provider will apply.
• PRIZE: Each prize and its value will be as described on-air by the program host. Prize must be picked up at the Station by the date indicated by the Station representative. In the event the prize includes a trip, prize winner and his/her travelling companion(s) are solely responsible for all costs not expressly described by the program host including, without limitation, applicable taxes, fuel/currency surcharges, ground transportation, meals, beverages, room service, gratuities, merchandise, telephone calls, insurance together with any required travel documentation, and all personal expenses of any kind or nature, together with any applicable overnight layover. Flight dates and hotel accommodation are subject to change without notice or compensation. Prize winner and his/her travelling companion(s) are also solely responsible for all costs incurred to and from point of department as the prize originates and terminates there. It is the sole responsibility of the prize winner and his/her travelling companion(s) to obtain all necessary travel documentation including passports and visas as applicable and to comply with any customs and immigration requirements. Prize winner and his/her travelling companion(s) must be able to travel at the times and dates as determined by the Contest Sponsor(s) in its/their sole discretion failing which the prize will be forfeited. It is recommended that prize winner and his/her travelling companion(s) obtain sufficient personal insurance prior to departure. Some restrictions and blackout periods may apply.
• Chances of winning depend on the number of calls received.
• To enter and to be eligible to win, entrant must be a legal resident of the province in which the Station is located and be over the age of majority in his or her province or territory of residence. Employees and their parents, siblings and children, and persons domiciled with an employee of Bell Media Inc., its agents, parent, affiliated or related companies, subsidiaries, divisions, prize sponsors and promotional and advertising agencies and administrators, are ineligible to enter. Entrants who are under the age of majority at the date of entry are eligible to enter the Contest and win a prize provided that the parent or legal guardian of the entrant accepts any such prize and the terms and conditions hereof for and on behalf of such entrant. Winners of a prize in a Bell Media Inc. contest within three (3) months prior (including persons designated by such winners to take ownership of prizes) are not eligible to enter.
• In order to receive the prize, winner and, where applicable, his/her guest(s) (or their parent/legal guardian if a minor) will be required to sign a Standard Prize Winner Release form confirming compliance with the contest rules and acceptance of the prize as awarded and releasing the Contest Sponsor(s) from all liability relating to the contest. No substitution for, or transfer of the prize, will be allowed. The prize is not redeemable for cash.
• All decisions of the Station are final. This contest is subject to all applicable federal, provincial and municipal laws.
• Prize claimants consent to the use of their name, city of residence, likeness, comments and/or photograph, without further compensation, in any future publicity carried out by the Station in connection with this contest.
• If for any reason, in the opinion of the Contest Sponsor(s), in its/their sole discretion, the contest is not capable of running as originally planned, or if the administration, security, fairness, integrity or the proper conduct of the contest is corrupted or adversely affected, including by reason of tampering, unauthorized intervention, fraud, technical failures, mechanical manipulation or any other causes beyond its/their control, Contest Sponsor(s) reserve(s) its/their right to cancel, terminate, modify, amend, extend or suspend the contest including cancelling any method of entry, and select a winner from previously received eligible entries.
• FOR CONTESTS OPEN TO QUEBEC RESIDENTS: Any litigation respecting the conduct or organization of a publicity contest may be submitted to the Régie des alcools, des courses et des jeux for a ruling. Any litigation respecting the awarding of a prize may be submitted to the Régie only for the purpose of helping the parties reach a settlement.
• By entering this contest, each entrant consents to the collection, use and distribution of his/her personal information (information that identifies an entrant as an individual, such as home telephone number, age and home address) by the Contest Sponsor(s) for the purposes of implementing, administering and fulfilling this contest. Contest Sponsor(s) will not sell or transmit this information to third parties except for the purposes of administering this Contest. Any inquiry concerning the personal information held by the Contest Sponsor(s) should be addressed to the Station.